AQA 63336, my PA

One idea behind the formation of AQA 63336 was that it could act as a concierge service, helping people out whenever, and wherever, they needed something. It's good then to receive this letter from Mark, who took the time to write in explaining how he uses AQA 63336, and how we've helped him out.

"Hello,

My name is Mark and I work for Virgin Trains at Birmingham New Street Station, but living in Liverpool means I need to travel - often through the night when there are no direct train services. It therefore can take up to five hours to reach work at times and I honestly mean this when I say AQA have been there and helped me every single step of the way. The service is like having my own Personal Assistant.

When I have been stuck in Manchester, AQA have helped me onto a coach service in order to get to work on time. When I was cancelled in Manchester early one morning also, they helped me find out when the nearest shop would open for some food and drink. They have continually helped me with bus and coach time tables, and have offered alternative methods of travelling where I need to get too, as well as tips on locations of accommodation when I have had to stay away from home.

I never feel alone travelling though the night because I know if I have a problem - even if it involves you calling the police or ambulance on my behalf you will always be there and I sincerely thank you very much indeed.

I wish the company success in everything it does - and I know you are achieving success already.

Regards, Mark, aged 20, from Liverpool."

Thanks very much for your letter Mark, and you're our customer story of the month. £100 is on its way.

May runner up

Runner up Helen gets a book for telling us how she sailed through a job interview thanks to AQA's Brilliant Answers (published daily here)

"In April I went for a job interview and they asked me to add up all the numbers from 1 to 100. I managed to give them an answer in less that 60 seconds which completely threw the interviewer as he was not expecting me to come up with the correct answer so quickly.

What I didn't tell him was that a couple of weeks prior to that interview I had been having a look on the AQA website and had come across the same question and the solution.

Needless to say they were stunned by the speed with which I got the correct answer (thanks to the fact that I had read the solution on the AQA site a couple of weeks earlier) and I got my dream job! I have been working there since April and am very happy after 4 long months of unemployment.

Thanks AQA, from Helen."

Do you want to win £100? Write in with your customer story. See more details and previous stories here.