	Text any question to 63336 (UK) or 57275 (Ireland)

Can we help?

Please find below some of our most frequently asked questions. If you can't find what you're looking for then just drop us a line at feedback@aqa.63336.com. We'll get back to you as soon as we can.

The questions

Q. How can I use the AQA 63336 service?
Q. How can I remember AQA's number?
Q. Can anyone use the AQA 63336 service?
Q. How much does the AQA 63336 service cost?
Q. How does the AQA 63336 service work?
Q. Can I use AQA 63336 when I'm travelling abroad?
Q. What questions can I ask?
Q. Can I ask a question in more than one text message?
Q. Can I reply to answers?
Q. Does AQA 63336 spam?
Q. If I don't want to use the AQA 63336 service do I need to cancel?
Q. I've asked a question but haven't received an answer?
Q. I've asked a question but didn't agree with, or didn't like the answer?
Q. How can I claim a refund from AQA 63336?
Q. How can I contact AQA 63336?
Q. What is the customer service phone number?
Q. Can I work for AQA 63336?
Q. What is the AQA Club?
Q. How do I join the AQA Club?

The answers

Q. How can I use the AQA 63336 service?
A. Just text a question to 63336 (if you've a UK mobile phone) or 57275 (if you've an Irish mobile phone). You can text any question, worded in any way, and within minutes you'll receive an answer by text. The AQA 63336 service is designed to return information, entertainment and advice in a concise manner - so all answers will be restricted to one text message - or 160 characters.

Q How can I remember the AQA 63336 number?
A. You can either save the number in your phone, or go to this page and we'll send you a business card to help put AQA's number in your phone.

Q. Can anyone use the AQA 63336 service?
A. If you've a UK mobile phone number, or an Irish mobile phone number you can generally use the AQA 63336 service.

Q. How much does the AQA 63336 service cost?
A. Text messages to 63336 cost £1 in the UK. Text messages to 57275 cost €2 in Ireland. All prices include VAT and there are no other hidden charges. The charge is automatically deducted by your network operator and will appear on your mobile phone bill.

Note that if you're travelling abroad you can text the same numbers, but your network operator may add on a standard roaming change. If you send a question that spans more than one text message (160 characters) you will incur an additional charges for each text message. See below.

Q. How does the AQA 63336 service work?
A. The AQA 63336 service works though a combination of intelligent computer algorithms, database technology and human researchers.

Q. Can I use AQA 63336 when I'm travelling abroad?
A. As long as you've got a signal, you can ask AQA 63336 a question. Simply text your normal number and you'll get an answer in minutes. Note that your network operator may add on a standard roaming charge.

Q. What questions can I ask?
A. You can ask AQA 63336 any question, in any way. For AQA's top texts today see here. Following current regulation, confidentiality and privacy laws AQA 63336 does have in place an editorial policy and may not provide answers to some questions. For more information see AQA's legal notice.

Q. Can I ask a question in more than one text message?
A. A normal text message is 160 characters. However most phones allow longer messages to be sent, by combining individual text messages. AQA 63336 charges £1 (UK) or €2 (Ireland) per text message, thus if you send a question that spans 2 text messages you will be charged £2 (UK) or €4 (Ireland).

Q. Can I reply to answers?
A. You are welcome to reply to answers provided by the AQA 63336 service, but please note that ALL text messages sent to AQA's number cost you money. If you would like to give feedback please contact AQA 63336 at the contact details given here.

Q. Does AQA 63336 spam or sell on phone details?
A. No. The AQA 63336 service will not spam you with texts nor will AQA 63336 sell or otherwise abuse any personal details received. For more details please see our privacy policy.

Q. If I don't want to use the AQA 63336 service do I need to cancel or text STOP?
A. No. The AQA 63336 service is not a subscription service so you will only be charged when you send a text message to AQA's number.

Q. I've asked a question but haven't received an answer?
A. If the AQA 63336 system has received your question but you haven't received a reply within an hour it's possible that your text message has been delayed or lost in the mobile phone network. Try sending it again, or contact us here giving details of the question asked, including your mobile phone number, time, date and network operator, and your question will be answered.

Q. I've asked a question but didn't agree with, or didn't like the answer?
A. If you would like to give feedback on answers received from the AQA 63336 service please contact us giving details of the question, time it was asked, network and your feedback and your query will be dealt with promptly. Our contact details may be found here.

Q. How can I claim a refund from AQA 63336?
A. If you've received an incorrect answer or an answer saying no information was available you can apply to AQA 63336 for a refund. Please contact AQA 63336 within 30 days of receiving the answer, and note that we reserve the right to limit refunds to a total of 10 questions per mobile number in any 3 month period. AQA's contact details may be found here.

Q. How do I contact IssueBits Ltd., the provider of the AQA 63336 service?
A. Our preferred way to be contacted is by email to feedback@aqa.63336.com. All of our other contact details are here.

Q. What is the customer service phone number?
A. Call 0871 750 1605 in the UK or 0818 28 6969 in Ireland. Both are recorded help lines and are charged at national rates.

Q. Can I work for AQA 63336?
A. Have a look at the jobs page to see if there are any vacancies. This page is kept up-to-date with all of AQA's requirements.

Q. What is the AQA Club?
A. The AQA Club lets you get more from AQA 63336. You can browse though all the questions you've texted to AQA and see the answers we sent back. You can enter information about yourself and get personalised answers. You also get free Top Texts (our best answers on a topic of your choosing), free AQA books and other free offers.

Q. How do I join the AQA Club?
A. Joining the AQA Club is quick and easy. You only need to enter your mobile number and your email address. Just click here to join.